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Refund Policy

Effective Date: July 23, 2026

Overview

VASHQ offers a free trial before any paid subscription.

Customers are expected to evaluate the software thoroughly during the trial period.

By purchasing a subscription, the customer confirms that they have evaluated the software and agree to this Refund Policy.

Annual Subscription

All annual subscription payments are non-refundable.

No refunds shall be provided after payment has been successfully processed, including for:

  • Cancellation after activation.
  • Partial use of the subscription.
  • Business closure.
  • Staff turnover.
  • Lack of usage.
  • Change of business requirements.
  • Switching to another provider.
  • Customer dissatisfaction after purchase.

Trial Period

The free trial exists specifically to allow customers to determine whether VASHQ meets their business needs before making a purchase.

Exceptional Circumstances

Refunds will only be considered where required by applicable law or where the Company, at its sole discretion, determines that extraordinary circumstances justify a refund.

Subscription Cancellation

Customers may cancel future renewals at any time.

Cancellation prevents future billing but does not entitle the customer to a refund for the current subscription period.

Failed or Duplicate Payments

If a payment is duplicated due to a verified technical or billing error, the Company will investigate and, where appropriate, process a refund or credit for the duplicate amount.

Contact

For billing questions:

Wisemove Consultancy Pvt. Ltd.

Email: vashqofficial@gmail.com